Facilities management is key to any business running smoothly. Despite its importance, there are many myths surrounding its value and efficiency. In this article, we will bust some of those myths, look at cost-effective solutions and highlight the services, especially for small and medium-sized businesses (SMEs).
Common Myths and Misconceptions in Facilities Management
When outsourcing your FM services, there’s plenty of contrasting information about how to handle the common challenges and form the best strategy for managing your business assets. Here are some of the most common we explain to our prospective clients every day:
Facilities Management is Just Maintenance
Whilst maintenance is part of your overall strategy, facilities management is a broad range of services including asset protection, space planning, energy management, security and compliance with health and safety regulations. It’s about creating an environment for strategic operation not just fixing things when they break.
Only Large Businesses Need Facilities Management
SMEs can benefit just as much from facilities management services. Structured management helps smaller businesses be more efficient, reduce costs and create a safer and more productive work environment. FM is scalable and can be tailored to any business size when working with the right specialist provider.
Facilities Management is Always Costly
It doesn’t have to be expensive. With the right strategic planning businesses can implement cost-saving measures such as regular maintenance to prevent costly repairs. Outsourcing your services can also be a cost-effective way to get access to expert knowledge and technology to help streamline your operations.
FM Services are Reactive
A common myth is that facilities management services only respond to issues as they arise. Proactive management involves regular inspections, predictive maintenance, and continuous monitoring to address potential problems before they become major disruptions. This proactive approach reduces downtime and extends asset life.
FM is Not Part of Business Strategy
Facilities management is part of overall business strategy, ensuring the physical environment is aligned to the business goals and operational needs of an organisation. Effective management can improve employee productivity, and customer experience and contribute to sustainability goals, bottom-line impact.
Outsourcing Means Losing Control
Some believe that outsourcing services means losing control of your operations. However, outsourcing can get you access to specialist expertise and technology, improving facilities management services. With clear contracts and communication, businesses can maintain control and ensure their specific needs are met.
Managing your Facilities is Just About Cost Reduction
While cost is important FM is also about adding value. This can improve your workplace environment, safety and compliance. It’s about a holistic approach that balances cost savings with quality and service delivery.
Technology is Too Complex and Expensive
Facilities management technology can help your business. There are many options to choose from depending on your assets. They can be cost-effective in that the overall savings will outweigh the initial cost of setup. The various software and hardware options can also be easy to set up with a professional provider. Such technologies include:
Building Management Systems (BMS)
BMS integrates and automates the control of various building systems including HVAC (heating, ventilation, and air conditioning), lighting, security and energy management.
Benefits: Centralised monitoring and control, energy efficiency, occupant comfort and cost reduction.
Computer-Aided Facility Management (CAFM) Software
CAFM software helps to manage and track facilities related data including maintenance schedules, space utilisation, asset management and compliance.
Benefits: Accurate data, better planning and resource allocation and preventive maintenance.
Internet of Things (IoT) Devices
IoT devices such as sensors and smart meters collect real-time data on various aspects of a building’s performance including temperature, humidity, occupancy, and energy consumption.
Benefits: Predictive maintenance, energy optimisation, security, and overall building performance.
Energy Management Systems (EMS)
EMS monitors, controls, and optimises energy usage within a facility through real-time data and reporting.
Benefits: Energy reduction, cost reduction and sustainability.
Automated Maintenance Management Systems (AMMS)
AMMS automates the scheduling, tracking and documentation of maintenance tasks.
Benefits: Increased maintenance efficiency, reduced downtime, extended asset life and regulatory compliance.
Computerised Maintenance Management Systems (CMMS)
CMMS software manages maintenance activities by tracking work orders, scheduling tasks, and managing inventory.
Benefits: Improved maintenance efficiency, reduced equipment downtime and a complete maintenance history.
What are the key facilities management services for SMEs?
For SMEs, the key management services are:
- Maintenance and Repairs: Keeping equipment and infrastructure operational and safe.
- Cleaning Services: A clean and hygienic workplace is vital for employee well being and productivity.
- Security Services: Protecting assets, employees and visitors.
- Space Management: Maximising space to improve workflow and growth.
- Compliance Management: Health, safety and environmental regulations.
Facilities Management for Emergencies
In emergencies, facilities management is critical to minimise disruption and ensure safety. This means preparing for natural disasters, power outages and security threats. Your strategy should include emergency preparedness plans, regular drills and clear communication channels. A rapid response team with the right tools and knowledge can reduce the impact of an emergency and business continuity and occupant safety.
Proactive Facilities Management
This means anticipating and addressing potential issues before they become major problems. Related tasks include routine inspections, predictive maintenance, and continuous monitoring of systems. By being proactive businesses can avoid breakdowns, reduce downtime, and extend asset life. A proactive strategy can also mean improved energy efficiency and sustainability.
Final Thoughts on Facilities Management Procurement
Busting the myths around facilities management reveals its true value for businesses of all sizes. A strategic and cost-effective FM approach with modern technology and a proactive mindset can turn the physical environment into a solid foundation for business success.
